This Privacy Policy explains how Heratixlorao collects, uses, and protects your personal information when you visit our website and interact with our services.

Information We Collect

We collect certain types of information to provide and improve our SEO solutions and support.

• Contact details, such as name, email address, phone number, and company information you submit via our forms.
• Technical data like IP address, browser type, and device identifiers used to improve your experience online.
• Details about your use of our site, including which pages you visit and your interaction with the content provided here.
• Any additional client-specific data submitted during consultations or onboarding communications.

How We Use Information

We use collected data to deliver our services, improve functionality, and maintain compliance with South African legal standards.

• To respond to your requests, provide relevant SEO recommendations, and deliver project updates.
• To manage internal records, improve our website, and analyse engagement trends.
• To protect data security and address technical support needs if issues arise.
• To comply with national data protection requirements, including the POPI Act.

Legal Basis for Processing

Our handling of your personal information aligns with South African data law in all processing activities.

We process your information lawfully to fulfill service agreements, meet legal obligations, and pursue legitimate business interests with appropriate safeguards.

Information Sharing

Your data is treated confidentially and shared only in limited, specific cases.

• We may share information with trusted service providers under contract who support our business operations and IT systems.
• Data may be disclosed if legally required by South African authorities, court order, or to comply with the law.
• Aggregated or anonymised data may be shared for analytical purposes but cannot be linked to individuals.

Data Security

We maintain safeguards such as encryption, limited access, and secure storage for your information. Regular reviews and staff training help us prevent unauthorised access or misuse.

Your Rights

You may exercise various rights under the POPI Act regarding your personal information with us.

• Request access or copies of your personal data on file.
• Request correction or deletion of inaccurate or outdated details.
• Object to specific processing activities, subject to legal or service requirements.
• Withdraw consent for data processing, where applicable, at any time.

Cookies & Tracking

We use cookies to enhance user experience, monitor analytics, and remember user settings, in compliance with privacy laws.

See our Cookie Policy See our Cookie Policy

Contact Us

If you have questions about this Privacy Policy or your rights, please reach out using the details below.

Policy Changes

Our privacy practices may be updated periodically. Significant changes will be posted on this page and take effect upon publication.